All FAQs

If you use an ATM on your travels, it’s safer to use one that’s attached to a reputable bank. If you choose to pay this way, make sure you know the exchange rate and what denominations local notes come in. There are no compulsory vaccinations to visit Asian countries, but it is recommended to be up to date with all your regular inoculations, including tetanus and hepatitis A.
If you booked your cruise via a Travel Agent, please contact your travel agent to make a payment or change your booking. If you have booked directly with Celebrity Cruises, you can make a payment on the mobile app by accessing your reservation following the steps below. If you’ve booked through a travel advisor, they should provide an invoice and balance due to you. Yes, once you’ve made a toward on a cruise, you’ll receive an invoice to the email address provided when you booked your reservation. Guests can always view the most up to date pricing including taxes, fees and port expenses on our website.
100 Unity Points converts to $1 USD, unless otherwise stated, (conversion rates may apply) on qualifying purchases. Members can earn Unity Points and Tier Credits on qualified room rates when booked direct through Hardrock.com. To earn Unity Tier Credits and Unity Points for hotel rooms, a qualified stay must be booked directly with participating Hard Rock Hotels. 100 Unity Points convert to $1 USD, unless otherwise stated, (conversion rates may apply) on qualifying purchases at participating restaurants, bars, hotels, lounges and retail stores.
How can I apply for the Royal ONETM Visa Signature® or Royal ONE PlusTM Visa Signature credit card? We offer the option for guests to book a cocktail party onboard the ship and this event can be booked directly with our Group Specialists teams at Celebrity. Shore Excursions are available to purchase approximately 9-12 months prior to your embarkation date online through your Guest Account or via the Celebrity Cruises App. Certain items have limited availability and can be purchased at a lower price than will be available onboard. You can purchase items such as beverage, wi-fi and photo packages, speciality dining reservations, spa services, and shore excursions online by logging in to your Guest Account or the Celebrity Cruises App. Then launch it and sign in using your guest account credentials.

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These are itineraries in Europe, South America, Asia and Australia/New Zealand including re-positioning sailings originating or ending in their ports. For all other itineraries visiting ports outside the EU, passports must be valid for at least six (6) months following the return date. Guests sailing on itineraries with ports in the European Union (EU) only must possess passports that are valid for at least three (3) months following the return date.

• Guests can always view the most up to date pricing including taxes, fees and port expenses on our website.
• For your first night, a Specialty Restaurant will be booked on your behalf.
• For specific Unity Terms and Conditions, please go to our Unity Terms & Conditions page.
• The main Mediterranean cruise season runs from April through November each year, with June to September the peak months.
• Teenagers and children are welcome to enjoy the running track on the open deck.
• Visit unique destinations like the Holy Land in the cooler months, from February to April.

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Club Points are earned based on stateroom category purchased and length of cruise including Cruisetours when members sail with Celebrity Cruises. You must request upgrade at the time of booking through a Celebrity Cruises representative or your travel advisor and are subject to availability within the same supercategory. One‑category upgrade requests cannot be done when booking online. The one-category upgrade for Captain’s Club members is available within specific stateroom categories for all members beginning at the Classic level. Discounts are available on any spa service including Thermal Suite, excluding Medi Spa and Retail. Discounts are available on any spa service including the Persian Garden (excluding Medi Spa and Retail).

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• If you booked your cruise via a Travel Agent, please contact your travel agent to make a payment or change your booking.
• You may also bring buckets, shovels, and anything else you need for your beach day.
• Please request a qualified reader at Guest Relations upon boarding.
• The Guest Relations Desk (Pursers Desk) provides bank services onboard the ships, including foreign currency exchange, providing change and taking payment for onboard accounts.
• Are there any terms and conditions that apply to my purchase of and participation in a shore excursion?
• Guests can book individual itineraries from the Grand Voyage through the web, directly with Celebrity Cruises or with their travel partner as they would a regular sailing.

Customs and Border Protection highly suggests that you apply for a new card before you sail. All Canadian Landed Immigrants (inclusive of those who are citizens of the British Commonwealth countries) who reside in Canada must have valid passports and US visas. If you choose to use points as a cruise discount, the full payment must be completed on the same day as the points are applied. After you receive this new card you can request to upgrade to the Royal ONE PlusTM Visa Signature® card. After you receive this new card, you can request to upgrade to the Royal ONE PlusTM Visa Signature® card.
No, fees, APR, including any promotional rates, and credit line will not be impacted when your current card is converted to the new Royal ONETM Visa Signature® card. Yes, as a Royal ONETM or Royal ONE PlusTM cardholder, you’ll now enjoy exclusive cruise benefits. To learn how to apply for the Royal ONE™ and Royal ONE Plus™ cards, click here.

If you have questions about the details of specific items included, you can search by the name of the package, amenity, or room type. While you are unlikely to be bringing such items on a cruise, it’s worth checking if in doubt. You could also choose a 14-night itinerary from Singapore to Mumbai, which follows the coast of Malaysia, crosses the Indian Ocean, and then explores Sri Lanka and three ports in India. The winter months, from November to February, are the ideal time to explore South Asia, including India and Sri Lanka, when the climate is less humid, giving you more energy for sightseeing. You can use our filter options to narrow down your offers to specific types, including hotel, dining, entertainment, casino tournaments, or special events, as well as filter by date and location. A qualifying stay means a stay at a participating location (excluding tip top casino bonus any non-qualifying stay) at public or non-public rates, including advanced purchase rates, corporate packaged rates, and government rates booked directly.

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Currently, the accessible shore excursion program is available throughout several Caribbean, Baltic and Mediterranean ports. This program is designed to provide memorable, enjoyable experiences for limited-mobility guests, seniors, and anyone who enjoys a slower pace. You may bring a reasonable quantity of dog food and bowls at no charge.